Business Intelligence Competency Center (BICC) Guide to Goals and Benefits in 2022 - Reviews, Features, Pricing, Comparisons - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices (2023)

In light of changing times, it is crucial to provide the right information to the users they need at the right time so that they can make the most appropriate decision. There is a great demand for business intelligence (BI) tools for companies to ensure adequate decision-making processes.

The Business Intelligence Competence Center (BICC) ensures that companies can deliver BI solutions through sustained internal resources with an efficient implementation process and a choice of tools, including the policies, governance, methodology and templates required - timely decision making . Organizations have recognized the value of properly managing data warehouses to turn insights into assets to gain competitive advantage and drive business growth.

Ever-changing market dynamics, high expectations and user requirements increase the demand for business intelligence in today's IT systems. More and more companies are realizing that technology is an enabler and that there is more to information management. Organizations must effectively manage their strategic and tactical initiatives by managing decision-making and tightening budget constraints to efficiently deliver BI.

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To achieve this level of effectiveness, information management activities must follow a centralized approach that integrates policies, technologies, programs, and people to deliver BI. By setting up BICC, you ensure best procedures and practices for communicating and sharing information from standard tools by decision makers across the organization.

A Business Intelligence (BI) Competence Center (BICC) is a centralized team or organization within an enterprise responsible for planning, developing, and executing the enterprise's BI strategy. BICC provides a central point of contact for all BI-related activities and serves as a hub for collecting, managing, analyzing, and presenting data and information. BICC also provides guidance and support to other departments and teams, helping to ensure consistent use of data and analytics across the organization. BICC's goal is to promote the effective use of data and analytics to support decision-making and drive business results. By centralizing BI-related activities, BICC helps ensure the efficient and effective use of resources, improves data and information quality, and promotes a data-driven culture within the organization. A well-functioning BICC is a critical component of a successful BI strategy and helps increase the business value of data and analytics.

Business Intelligence e Business Intelligence Competency Center (BICC)

Business Intelligence emerged as a solution to a problem that companies had due to the accumulation of data in their systems. Most companies lacked the technical expertise to handle database queries on their system, which would result in a backlog of data requests from users who needed a quick response.

By providing easy-to-use tools and creating data warehouses for extraction and reporting, IT was able to meet the needs of business users to access data in a timely manner, which was an issue due to delays that previously occurred. Many BI projects continued to fail even with modern tools. The problem was that projects were built and designed without sufficient IT skills.

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These systems weren't delivering what users expected of them and, even worse, the BI solutions weren't aligned with the company's business strategies. As the Internet evolves, businesses are demanding self-service systems with in-memory processing and virtualization technology that make the process faster, more interactive and more natural. Organizations must be sensitive to the incorporation and internal requirements of new technologies, as they ensure that the organization's objectives are aligned with management processes. This is when a well-managed and established BICC is established.

All that has changed today, as most companies are separating BI from IT and creating BI-focused companies: Business Intelligence Competence Centers (BICCs) with technical and commercial staff.

For BI strategies to be fully integrated with business strategies, professionals with technical, analytical and business skills are needed to manage them. By elevating the BICC to C-level management responsibility, companies can increase their competitive advantage by providing the company with the right information at the right time with the right people.

With this BI project, you can get a higher return on investment. To have a powerful BI portfolio, organizations need to know what questions their users want answered, choose the right data to answer the questions, and understand the data.

BICC ensures that the organization's information needs are current, that BI systems answer the right questions, and provide business users with the right information to ensure smooth operations and the achievement of business goals. Although BICCs are different in different companies, the main processes and guiding principles are the same: management, technology and delivery are the same to ensure the proper implementation of BI in an organization.

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Overview of Business Intelligence Competence Center (BICC) roles and responsibilities

• Strategic Services: It is through the BICC Strategic Service; Teams can conduct assessments and identify opportunities for the organization's business intelligence needs to strategize moving forward. Once the assessment is completed and the procedure defined, the BI selection is generated from current or new suppliers. An internal birth plan is created using criteria such as greatest pain, greatest value, and greatest need. The BICC concept is then developed through the provided implementation plan and the plan consists of a resource analysis used as a marketing document. Once this is initiated, change management follows.
• software implementation: Once your selected business intelligence software is delivered, the next step is the installation process. The system administrator should purchase an installation guide detailing how the installation process should proceed. Measures must be established in the installation process, e.g. B. Authentication procedures that prevent unauthorized users from accessing or changing the code. While migrations are necessary to provide better security, data storage, and upgrade functionality, they must be performed to allow end users to optimize configuration performance.

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• System Administration: A centralized security model, Roll-Based Access Control (RBAC), is required to ensure end-user validation, data security, and management authority. The dissemination of programming guides is also of paramount importance. Network analysis must take place to ensure seamless connectivity with robust bandwidth. So performance checks are crucial here. This is where offsite BI system administrators are useful compared to onsite support as they can improve recovery and disaster protection, maintenance is less co-located and can often be deployed independently.
• Training: During the deployment of a BICC, user training is always considered a less critical element. While software and computing environments are powerful, fast, and pervasive, their success can only be measured by how end users access information. It is necessary to develop formal lesson plans and a comprehensive curriculum for the user community. Well, the defined course expectations and training implementation plan should be published. The training should be customized according to the organization's specific data on retention and acceptance, as this would be the best practice recommendation.
• tutorials: Mentoring is used to increase time-to-value between users and also reinforce training. Whenever there is a new upgrade to an existing BI or the introduction of a new BI system, it is recommended that the developer set up small support groups. Mentors can be external resources or internal expert resources for companies moving to new platforms. Internal mentors typically have experience in business and technology best practices for users. Mentoring can be done in two ways, in small groups with similar interests or individually, depending on the mentor's preference.
• Development: Regular developer feedback is essential to ensure requirements are met properly. Scorecards and development dashboards can be created to keep management informed. Operational and strategic reports need to be continually developed, adjusted and updated, as they are the backbone of organizational processes. One of the main benefits of BICC is the sharing of structures and patterns of development over time between the operating units of a company.

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What advantages does the Business Intelligence Competency Center (BICC) offer?

A Business Intelligence Competency Center (BICC) is a centralized team responsible for providing an organization with a coordinated and strategic approach to Business Intelligence (BI) activities. The benefits of a BICC include greater efficiency, consistency and quality of BI solutions, better alignment with business objectives, greater collaboration and knowledge sharing, reduced duplication and costs, and better governance and risk management. A BICC also provides a one-stop shop for BI-related activities and helps to standardize processes, tools and technology across the organization, leading to better decision-making and business performance.

• Better understand the value of BI:Companies can increase the value of BI programs in their company using BICC. BICC can clearly identify strategic and tactical business needs through the governance process. BICC can use prioritization to ensure the right business needs are met at the right time.

In most cases, business processes in an organization are executed independently, but with the use of BICC there is consistent process execution throughout the organization. Thus, only one version of the truth is available in an organization's information business view.

• Increased use of business intelligence and business user satisfaction:Information must not be reliable and accurate, but sufficient to satisfy users. BICC ensures that the right resources and technologies are available to create a BI framework that meets business needs and therefore user satisfaction. Immediate delivery of standard data and information allows the company to build confidence in building a comprehensive BICC program for the organization.

• Faster, with accurate decision making:Fast delivery of quality information is one of the biggest benefits BICC can bring to an organization. BICC ensures that BI frameworks can analyze the data provided and make confident decisions that allow the company to grow and achieve its goals.

BICC enables organizations to effectively manage their strategic and tactical initiatives, making decisions that can negatively or positively impact business operations. Without the BICC, companies would not be able to make quick and secure decisions.

• Be able to respond and adapt to business, process and technology changes:Changing technology dynamics, high expectations and user requirements increase the demand for business intelligence in today's IT systems. More and more companies have realized that technology is an enabler and that information management is more than meets the eye.

BICC's goal is to ensure the accurate and consistent execution of business processes. To improve coordination and communication, BICC analysts act as intermediaries between the business and IT. Most companies find it difficult to adapt to ever-changing processes, but BICC programs ensure a smooth transition of business processes from the existing system to the new systems.

• Stronger collaboration between IT and business:BICC ensures collaboration between business and IT units by providing an analytical approach to structured, fact-based decision support. This can mean gaining a competitive advantage by gaining deep insights and ensuring that employees spend less time rationalizing and aligning perspectives and more time solving problems. It can be a ship that reduces system footprint, standardizes software and business processes, controlling costs and streamlining the system environment.

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